Privacy Policy

Your privacy is critically important to us. Learn about how we collect, use, and protect your data.

Table of Contents

Personal Information We Collect

Personal information you may provide to us through the Service or otherwise includes:

  • Contact data, such as your first and last name, email address, billing and mailing addresses, and phone number.

  • Government identifiers, such as national or state identification numbers when required by law.

  • Profile data, such as your username, preferences, investment goals, and other demographic info you add to your profile.

  • Financial & Transactional data, such as bank account numbers used for transfers, transaction history, and related investment data securely transmitted.

  • Automatic data collection, such as interactions with the Service, analytics, and cookies.

How We Use Your Personal Information

Service Delivery

We use your personal information to provide, operate, and improve our services, facilitate your transactions, and communicate with you about your account.

Compliance and Protection

We may process your information to comply with applicable laws, lawful requests, and legal processes (e.g., anti-money laundering and KYC requirements) and to protect our rights, privacy, and safety.

How We Share Your Personal Information

We may share your information with the following parties:

  • Service Providers: Companies that operate our platform, host our IT infrastructure, process transactions, and securely manage your data.

  • Financial Institutions: When linking banking information or making funds transfers.

  • Affiliate Brand Partners: For relevant promotional programs where you've chosen to participate or earn rewards.

  • Authorities and Law Enforcement: As required by law, to protect the rights of PillarCrests, our users, and third parties.

Your Privacy Rights and Choices

Depending on where you live, you may have the following rights regarding your personal information:

  • Right to access: Request a copy of certain information we have collected about you.

  • Right to deletion: Request that we delete personal information we hold about you.

  • Right to correction: Request that we correct any inaccurate details in your data.

You can update your data in your account settings or contact our support team to exercise these rights. We require identity verification to process such requests.